The following instructions will resolve an error when opening CPOLS Windows Version 3.1. The error message reads "Unable to start Folio Server, Share must be loaded". Use this Tech Note ONLY if you get this error message.

1. Open the Windows File Manager (Win95 open the Explorer).
2. Scroll to the Copware directory.
3. Open the Copware directory and locate the VSHARE.386 file.
4. Scroll to the Windows\System sub directory (in the window on the left).
5. Move back to the window on the right and locate the VSHARE.386 file.
6. Click once on the VSHARE.386 file. Click a second time only press and hold the mouse button. Drag the file from the window on the right to the window on the left and move it over the Windows\System directory.
7. Let go of the mouse button and drop the file into the Windows\System directory. You should get a message asking you to confirm that you want this file moves. Click yes.
8. Exit the File Manager. Restart Windows to allow the changes to take place.
9. Double click on the CPOLS icon in the Program Manager.

The following instructions should resolve potential problems involving the installation of the Copware Software on a network.

*Note: (The CopWare Software may only be installed on a Network with proper licensing. Individual licenses may not be installed on a Network.)

The following files will need to be installed in the Windows directory on each machine:

1. CTL3DV2.DLL Placed in the Windows and Windows/System directories.
2. VSHARE.386 Place in Windows/System directory.
3. LNAME.INI Place in Windows directory.
4. VIEWS.INI Place in Windows directory.
5. BVIEWS.INI Place in Windows directory.

We occasionally have problems during the disk replication process which result in errors occurring during installation. Should you encounter an error during the installation check the following options.

1. Confirm that you have sufficient disk space. Installation of the Codes and Sourcebook can take as much as 16 mb. The Sourcebook alone can take 6.5 mb.
2. Reinstall by removing the disk, reinserting and running Setup again.

1. Upon clicking on the icons for the Sourcebook or Codes you get a message that says that the computer is unable to locate the file "bviews.exe".
2. The bviews.exe file is needed to run the CopWare Peace Officers Legal Sourcebook or Codes. The file "bviews.exe" is located on the CopWare Program disks.
3. You will need install the CopWare Program disks to run CopWare products.

Problem: Error message in "Folio Bound VIEWS" dialog box

Unable to open infobase,error locating file cpols.nfo

All Window users

Go to File_Open on the bviews menu bar. Select the requested *.nfo file from the list (example: for Legal Sourcebook select "cpols.nfo", for the P/V Codes select "99codes.nfo"). If the infobase opens properly, then the command line in the icon properties is incorrect. the Correct command line should look something like "c:/copware/bviews.exe cpols.nfo" This path looks for the executable bviews.exe file and opens it. It the searches for the infobase, cpols.nfo, and opens it in bviews.exe. Should the infobase be located in a different directory than the executable, you should insert the complete path to both files such as c:/copware/bviews.exe f:/copware/cpols.nfo.
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Beginning with Revision #94, we have added web links to the Sourcebook. You will need internet access to view these forms.

IE 4 or 5
The executable for Internet Explorer 4 or 5 is "Iexplore.exe". By default, Microsoft generally installs this file to "C:\Program Files\Internet Explorer\IEXPLORE.EXE".

Netscape
The executable for Netscape Navigator "Netscape.exe". By default, you should find "Netscape.exe" in your Netscape folder within "Program Files".
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The following instructions will resolve an error when opening CPOLS Windows 2000. A Bound Views splash screen will appear, but then will lock the system. To correct the problem, follow these steps:

1. Open your Task Manager by pressing Ctrl-Alt-Delete. Select the "Processes" tab, locate bviews.exe and press the "End Process" button.
2. Open your Windows Explorer and locate you Windows directory. Find the file "Views.ini." Open Views.ini in Notepad or a text editor and find the section titled "Settings." Add the following under the Settings section:
   Server Memory = 4096
   Server Disk = 2048

When opening any of the CopWare Codes, CPOLS, or Officer Safety Tactics for Survival, a title graphic should display with the name of the infobase. If it does not display, The following instructions will resolve the error.

1. Download the Views.ini file from http://www.copware.com/downloads/views.ini. Save the file to your Windows directory. Replace any existing file.
2. Restart bviews and your graphics should display.

CAUSE:

1. Folio Views uses temporary files to load and run. Unable to Start Folio Server - Error Create File %s signifies that the location of a temporary directory has not been correctly set on the computer.
2. The FEWIN386.DLL is missing from the Views program directory.
3. Low memory.

1. In the machine's AUTOEXEC.BAT file (located by default in the root directory) check for the statement:

   SET TEMP=<valid path to a temporary directory>

   If this statement is present, confirm that the directory exists and that the path listed is correct. If the statement does not exist, create it.
   
   
2. Reinstall the Views application.
3. Unload any unnecessary applications such as TSRs or drivers.